Privacy policy

1. What this policy covers

This policy describes how information is handled on platinumiptv.org. The website presents Platinum IPTV plans, setup guidance and support routes. IPTV Services operates the separate checkout, subscription accounts and customer support. Vercel hosts this website and Tawk.to provides its live-chat widget.

Those services process information in their own systems under their own notices. This page explains the website experience; it does not replace the privacy terms of a payment provider, email service, WhatsApp or the seller’s checkout.

2. Browsing and choices on this website

Platinum IPTV does not require a website account and does not add separate advertising or analytics tools. Plan selectors work in your browser. A selected screen count may appear in the page address (for example ?connections=3), which can show up in browser history, shared links and hosting records.

A session-storage flag remembers that the short welcome screen has already appeared in your current browser tab, so it is not shown again on every page. It contains no personal information.

3. Hosting and automatic live chat

Vercel receives the technical request information needed to deliver and protect the site, such as an IP address, browser details and the page requested.

The Tawk.to live-chat widget loads automatically on every page, including before you open a chat. Tawk.to can receive technical visit information such as your IP address, browser or device details and pages visited, and may use cookies or local storage to provide chat. Messages you choose to send are handled by IPTV Services support through Tawk.to. If your browser blocks the widget, email and WhatsApp remain available.

4. Trial requests and support messages

The trial and support pages prepare an unsent message from the details you choose to enter. Preparing it does not contact support, store your entries on a Platinum IPTV server or activate an account. When you choose WhatsApp or email, the prepared text is passed to that app as a pre-filled message, and you decide whether to send it. Pre-filled text can also become part of a link or your browser history.

Once you send a message, your chosen provider and IPTV Services process it to answer your request. Share only what support needs, and never include passwords or full card details.

5. Checkout and payments

Purchase buttons take you to iptvservices.online with the selected duration, connection count, total price and product identifier, plus referral labels showing you came from platinumiptv.org. The seller and its payment providers handle the information you enter there, including order, contact and payment details.

This website never collects card numbers. Review the IPTV Services privacy notice and the payment provider’s terms before paying.

6. Questions and your rights

How long information is kept depends on the service holding it and the reason it was collected. For access, correction or deletion requests where available, contact contact@iptvservices.online and describe the records concerned, without sending payment credentials. We may need to verify your identity. Your rights depend on the law where you live. Changes to this policy will be published on this page.